Effective Date: May 5, 2025
At GadgetRaft, we strive to ensure your satisfaction with every purchase. If you’re not happy with your product, we’re here to help.
1. Eligibility for Refund
Refunds are eligible if:
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A product is defective or damaged.
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You receive the wrong item.
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The item doesn’t match the product description.
Refund Window: Requests must be submitted within 10 days of delivery.
2. Non-Refundable Items
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Gift cards and digital downloads
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Items damaged due to misuse
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Clearance or final sale products
3. Return Process
To request a refund:
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Email contact@gadgetraft.com with your order ID and reason for return.
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Include clear photos (if the item is defective or incorrect).
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We will assess and provide return instructions.
Note: Customer bears the return shipping unless the error is on our side.
4. Refund Method
Approved refunds are issued via the original payment method within 7-10 business days after we receive the returned item.
5. Late or Missing Refunds
If you haven’t received a refund:
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Double-check your bank account.
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Contact your payment provider.
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If issues persist, email contact@gadgetraft.com